Privacy Policy

At Ferifeo, accessible from our website, your privacy is of paramount importance to us. This Privacy Policy document outlines the types of personal data we collect, how we use it, and your rights regarding your information. By using our website, you agree to the collection and use of information in accordance with this policy.

What Data We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or subscribe to our services.
• Usage Data: Information automatically collected when you visit our website, including your IP address, browser type, pages visited, time and date of your visit, and other diagnostic data.
• Cookies and Tracking Data: Data collected through cookies and similar tracking technologies to enhance your user experience.

How We Use Data

We use the collected data for various purposes, including:

• To provide, maintain, and improve our website and services.
• To communicate with you, respond to inquiries, and provide customer support.
• To send promotional emails or newsletters if you have opted in to receive them.
• To analyze website usage and improve user experience.
• To detect, prevent, and address technical issues or fraud.

Cookies

Our website uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small data files placed on your device that help us understand how you interact with our site. You can control or disable cookies through your browser settings; however, doing so may affect certain features of our website.

Types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Help us analyze how visitors use our site.
• Functionality Cookies: Remember your preferences and settings.

Third-Party Links

Our website may contain links to third-party websites, including social media profiles such as our Social/X page at https://x.com/visitbratislava. We do not control these external sites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

User Rights

You have certain rights regarding your personal data, subject to applicable laws, including but not limited to:

• Right to Access: You may request information on the personal data we hold about you.
• Right to Rectification: You may ask us to correct inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your data where applicable.
• Right to Restrict Processing: You may limit how your data is used in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a commonly used format.
• Right to Object: You can object to the processing of your personal data for specific reasons.

To exercise any of your rights, please contact us using the information below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

• Email: help@ferifeo.com
• Phone: +421 2 5443 7400
• Address: Hlavné námestie 1, 811 01 Bratislava, Slovakia

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.